B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

11.98%

11.98% -- email conversion rate for Black Friday promotional emails (2020)

2020  · Omnisend

On Black Friday 2020, the conversion rate for promotional email marketing messages sent via Omnisend reached 11.98%.

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Attribution: Omnisend View source
Lighthouse Research Team
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Graded Evidence graded

Questions about this data

What is the email conversion rate for Black Friday promotional emails?

The email conversion rate for Black Friday promotional emails is 11.98% as of 2020 according to Omnisend. This figure is the primary benchmark in the Lighthouse dataset for this segment. Individual results vary by region, channel mix, and audience quality.

What is a good email conversion rate benchmark for Black Friday promotional emails?

A strong email conversion rate benchmark for Black Friday promotional emails is 11.98%, using the current serving value as of 2020. This is one serving-eligible observation, not a distribution median; top-quartile comparisons require the underlying distribution. Vertical, audience size, and campaign type all shift what 'good' means.

How does Black Friday promotional emails email conversion rate compare to the industry average?

The published email conversion rate serving value for Black Friday promotional emails is 11.98% as of 2020. Individual sectors and audiences may differ substantially; this single observation does not establish an aggregate mean. Quartile comparisons require the underlying distribution, which is not implied by this record.

What factors affect email conversion rate for Black Friday promotional emails?

Primary drivers of email conversion rate variation for Black Friday promotional emails include audience segmentation, timing, and channel selection. Methodology documents campaign factors, but this serving record does not quantify the effect of personalization. The current serving value is 11.98% as of 2020.

What email conversion rate should I aim for as a email marketer in 2020?

For a email marketer, the published email conversion rate serving value is 11.98%; it is an evidence-grade reference, not a personalized target as of 2020. Any performance goal should account for channel mix and audience. Review the methodology before operational decisions; a gap from this serving value does not by itself indicate a structural issue.

Value
11.98%
Unit
Percentage
Data Vintage
2020
Entity
Black Friday promotional emails
B
Strong, reliable evidence

Approved for serving with evidence grade B. The record passes the documented quality and serving gates; consult the methodology for provenance details.

61/100 confidence
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
92
Omnisend Primary Tier A
https://www.omnisend.com/resources/reports/black-friday-cyber-monday-email-sms-push-marketing-statis… ↗
Confidence: 65/100 Vintage: 2020 Channel: Cc Extraction
Source Article
Black Friday and Cyber Monday email, SMS, and web push marketing stats & trends report (2020)
There was much hype this year about the earlier-than-usual holiday promotions--both online and off--and the ultimate start of the holiday shopping season. Would consumers shop more often and earlier than usual, and if so, would it diminish Black Friday and Cyber Monday? See the updated BFCM analysis…
Also cited by
2026-08-16
2026-08-16
Original Research
Omnisend · Original study ↗

Analyzed email send data for nearly 2 billion emails sent through the Omnisend marketing platform.

IndustryeCommerce RoleAll marketers Channelemail
Plain Text
Black Friday promotional emails: 11.98% email conversion rate. Source: Omnisend (2020). Via Lighthouse Intelligence -- https://lighthousedata.io/data/black-friday-email-conversion-rate-2020
HTML Embed
<blockquote cite="https://lighthousedata.io/data/black-friday-email-conversion-rate-2020" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>11.98%</strong> -- email conversion rate for Black Friday promotional emails<br><small>Source: Omnisend (2020) · <a href="https://lighthousedata.io/data/black-friday-email-conversion-rate-2020" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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