B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

59%

59% -- share of banks using social media for marketing and sales for US banks (2023)

2023  · n=330  · American Bankers Association

59% of surveyed banks report using social media for marketing and sales.

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Attribution: American Bankers Association View source
Lighthouse Research Team
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Graded Evidence graded

Questions about this data

What is the share of banks using social media for marketing and sales for US banks?

The share of banks using social media for marketing and sales for US banks is 59% as of 2023 according to American Bankers Association. This figure is the primary benchmark in the Lighthouse dataset for this segment. Individual results vary by region, channel mix, and audience quality.

What is a good share of banks using social media for marketing and sales benchmark for US banks?

A strong share of banks using social media for marketing and sales benchmark for US banks is 59%, using the current serving value as of 2023. This is one serving-eligible observation, not a distribution median; top-quartile comparisons require the underlying distribution. Vertical, audience size, and campaign type all shift what 'good' means.

How does US banks share of banks using social media for marketing and sales compare to the industry average?

The published share of banks using social media for marketing and sales serving value for US banks is 59% as of 2023. Individual sectors and audiences may differ substantially; this single observation does not establish an aggregate mean. Quartile comparisons require the underlying distribution, which is not implied by this record.

What factors affect share of banks using social media for marketing and sales for US banks?

Primary drivers of share of banks using social media for marketing and sales variation for US banks include audience segmentation, timing, and channel selection. Methodology documents campaign factors, but this serving record does not quantify the effect of personalization. The current serving value is 59% as of 2023.

What share of banks using social media for marketing and sales should I aim for as a social media manager in 2023?

For a social media manager, the published share of banks using social media for marketing and sales serving value is 59%; it is an evidence-grade reference, not a personalized target as of 2023. Any performance goal should account for channel mix and audience. Review the methodology before operational decisions; a gap from this serving value does not by itself indicate a structural issue.

Value
59%
Unit
Percentage
Data Vintage
2023
Entity
US banks
Sample Size
330
Geography
US
B
Strong, reliable evidence

Approved for serving with evidence grade B. The record passes the documented quality and serving gates; consult the methodology for provenance details.

60/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
American Bankers Association Primary Tier B
https://www.bankmarketingcenter.com/blog/post/2023/09/15/aba-report-confirms-that-banks-are-more-soc… ↗
Confidence: 53/100 Vintage: 2023 Channel: Wayback
Source Article
ABA report confirms that banks are more social than ever.
ABA report confirms that banks are more social than ever. It was just over a year ago that we were talking about social media in our blog “5 ways to attract customers using social media,” making the point that social media isn’t “just for kids,” and that social media messaging platforms must be an e…
Original Research
American Bankers Association · Original study ↗

ABA survey of 330 banks

Methodology documented
IndustryFinTech RegionUS Channelsocial
Plain Text
US banks: 59% share of banks using social media for marketing and sales. Source: American Bankers Association (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/banks-social-marketing-sales-use-2023
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<blockquote cite="https://lighthousedata.io/data/banks-social-marketing-sales-use-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>59%</strong> -- share of banks using social media for marketing and sales for US banks<br><small>Source: American Bankers Association (2023) · <a href="https://lighthousedata.io/data/banks-social-marketing-sales-use-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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